We’re proud of the work we do, and we hope that are customers are too. Take a look at some actual customer testimonials. If you want to share your experience with us, we’d love it! Hop on over to our Facebook profile and leave a review.
Why would I review I Know a Guy? He saved me about $250 that’s why? The first guy didn’t even check out the problem, he said the opener was too old and wasn’t able to repair it. I got ahold of “I know a guy”, he asked for pictures, and came prepared. He fixed what was broken, then we thought the motor was shot…Nope. He fixed that too. He could have easily said it was trashed, but he …just fixed it. I will hire him again, and suggest you do to. Thanks Thomas! (Jeff-Renton, WA)
I was impressed with the speed and professional service.
The work was done quickly. Quality craftsmanship at a reasonable price.
I hope that I don’t need garage doors repaired but if I do I will call I know a guy garage doors. ( Paul Wilkins-Belfair, WA)
I hired “I Know A Guy” to repair my garage door and install a new opener. His crew showed up ready to work and on time. I had the door repaired weeks early but it was not done correctly. It has been several months and the door works perfectly. I would, without hesitation, recommend IKAG to anyone needing this type of work done. Thanks! (Robert Boas-Seattle, WA)
“We received awesome service from (I Know a Guy). He was extremely nice and went out of his was to help us. He was great!! We give hime 10 plus for over all service. Thank you so very much!” (Sue F.- Shelton, WA)
“Great Results” (John Cruz-Olympia, WA)
“Very quick installation, good quality door, highly recommended” (Walter W.-Shelton, WA)
By Jeff H.
Excellent work and customer-oriented service!Thomas from I Know A Guy Garage Doors did an excellent job. I had him install two garage doors for me. I appreciated that he offers competitive pricing. One of the most important reasons why I had such a good experience was because I messed up on the sizing which messed up the ordering. He made an extra trip to take the correct measurements to reorder the doors and he didn’t charge me for the trouble even though it was my mistake! I will definitely use him again and highly recommend him to anybody!
By Laurie A.
this is the “go to guy”TJ is absolutely great. He is so quick to respond and always bdoes his very best to save me money while still getting the job professionally completed. This is the 3rd time I’ve needed to cal on him, and it wont be the last. No one else will ever get my garage door business.
By Robert G.
Prompt, professional service. Up-front and honest; a company that stands behind its work.I have needed garage doors for years so I arranged four companies to assess the job and submit quotes. Thomas, from I Know A Guy was the first one available. He came out with very short notice, on Sunday, which was his day off. He was very professional; the type of guy who looks you in the eye when he speaks and shakes your hand to assure you that he stands behind his products. His garage doors were competitively priced and he had better openers than his other three competitors. The other three quotes I received were all within a few hundred dollars of each other, but Thomas from I Know A Guy was the only one who took the time to go over the main issues of my install. My install was in very minimal space and I knew before I started that it would be an issue. Thomas didn’t hide additional costs and I am very happy with my install. He left with a hand shake, his card, and his word that he would back up his product; all I needed to do was call. Thomas even followed up several weeks later with an email to make sure I was happy with everything. I am. Thanks again.
By Bob R.
Great Service. Great Value. Highly RecommendOur garage door spring snapped, leaving our garage door half-open. I called several local vendors to get pricing. While others put me in voicemail, Tom answered the phone right away. His price was substantially less than anyone in town. While he did not have the part in stock, he drove to Puyallup the same day, picked up the spring, and came to my home within hours. Instead of just giving me the spring, he installed it for me in a matter of minutes, made the adjustments, and had it working again in no time. Tom was not only very knowledgeable, he was very personable, and made me feel like I was his best customer. In addition to garage doors, we also talked about replacing our front entry door, hollow-core interior doors, and trim. Tom is very service oriented, conscientious, and provides outstanding value. His company name is catchy-too. I would highly recommend I Know a Guy Garage Doors.
By Steve M.
Great business to work with.I Know A Guy Garage Doors was great. Thomas was really sharp and knowledgeable. The job he did was really good and very professional. He offered fair and reasonable pricing. The only issue I had is that he’s a fan of the New Orleans Saints, and up here we happen to be Sea Hawk fans. But, I won’t hold that against him!
By Jose M.
Doesn’t fool around with the prices, has a desire to help!I Know A Guy Garage Door went out of their way for their work! They did a job 100 miles away from my home. First, they came to do the job in one of my homes and then did work in my other home 100 miles away. They did the work early in the morning. The price was fair. I chose I Know A Guy Garage Door because of their presentation. He was approachable and easy to talk to, and he answered my questions. When he came up with the solution to our problem, we ordered the openers. I think he’s a very honest guy and doesn’t fool around with the prices of the items he installs. He’s reasonable. I Know A Guy Garage Doors has a desire to help!
By black c.
DID SUCH A GOOD JOB VERRY HAPPYDID A GOOD JOB MY MAIN HOME IS 3700 MILES A WAY KRISTIN MY YOUNG GIRL LIVE THERE IN YELM WA HAVING SOME DO SUCH A GOOD JOB AND DO WHAT THAY SAY IS A LOT THESE DAY I HAVE A CO MY SELF SO TO SEE SOME ONE CARE ABOUT WHAT THAY DO TO ME IS A LOT AND WHITH KRISTEN SO FAR FROM HOME AND MY GRAND BABY IT WAS NICE TO HAVE SOME DO WHAT THAY SAY AND BE FAR TO HIS COSTUMER THANKS SO MUCH THANKS AND FOR ME WITH THIS HOME SO FOR A WAY FROM FL MY MAIN HOME AND HELP MY FAMILY OUT CHRIS BLACK
By Steve C.
Did a great jobThis is the first door i have used TJ, will not be the last, he did a great job. does not hurt that he is a nice guy as will. and takes time with any problems you have with the job. thanks TJ. Steve
By Naomi O.
did a great job will use again for sureEasy to communicate with and knew his stuff. He was out the same day to fix the garage.
By Bob D.
I was very happy with the work performed. Hard working and they really know what they are doing.I had a difficult job for them removing a very old thousand pound industrial type garage door. They kept at it and did a great job putting in the new door.
By gary d.
on tme. Impressed by his expertise. rapid repair.Highly recommend this Guy
By Joanne Q.
A good experience after an aggravating problemAfter the tension spring on my garage broke with an alarming bang, it was even difficult to manually raise and lower the garage door. Fortunately, I found “I Know a Guy.” I called him the next morning, he called back as promised by early afternoon, and came out by late afternoon. When he realized he was missing a part, he cheerfully drove 10 miles back into town for it. The garage was fixed in no time for a reasonable price. I will recommend “I Know a Guy” to anybody who needs garage door repair. This guy goes out above and beyond to help his customers.
By Vicky N.
Replace broken spring (garage door)We received a very nice service.
By Terry W.
Great JobVery quick and professional. Did a great at a reasonable price.
By Tom M.
Kept me informed of their arrival time and came out on holiday weekend. . . .They came out the same day I called them – on the Saturday of a holiday weekend. They kept me informed of their arrival time. The repairs were completed in a timely manner by a courteous technician. Thanks!
By George T.
Courteous and professional.I Know A Guy Garage Doors were recommended by a friend of mine to put in some new garage doors for me. Thomas did the work, and he was very professional. He came out on time, and had the work completed in a timely manner. On a scale of one to ten, the end result was a ten. I would recommend him to anyone.
By Bob W.
Garage Door RepairOverall I was satisfied with the service I received from I KNOW A GUY GARAGE DOORS. I called them up, told them my problem, and was able to schedule a next day appointment. The estimate was free and the price I was given, I thought was fair and reasonable; I didn’t feel like I was being taken advantage of. The work was completed quickly and it was guaranteed to be fixed again if need be for free
By Dustin S.
Very professional and efficient work done. Would definitely reccomend!I had a broken garage door and could not get my car out on a Saturday! Called “I know a guy” they answered right away and were over with in an hour with all needed tools and parts. Work done was very professional and courteous. I would definitely recommend using this company to anyone looking for local professional help.
By Bill M.
Quick response, on time, on quote, done right 1st time!Thomas was best of three quotes to replace broken garage door springs, willing to come same day if needed. Arrived with two pairs of springs to ensure he had correct size. He was polite, personable, and professional. I already recommended him to a neighbor, and if we need any garage door related service, we will contact Thomas at “I Know A Guy.”
By Steve P.
Thomas was responsive, knowledgeable, honest, efficient, and professional who provided a quality product at a very competitive rate. The only improvement is in the timeliness of receiving paperwork; the job itself was wonderful.
By Karen H.
Excellent Customer Service!Thomas was very professional and flexible when replacing our garage door. Even though we messed up the original measurements, he figured out a solution and was back within 12 hours with the right door! All of this at a good price. I appreciated his ability to use technology (email/text) as well as phone to figure out details. Most companies are not this responsive.
By Mike M.
Garage door repairI called Thomas after one of my garage doors broke a spring. He came our immediately and had my door repaired the same day!
By Greg M.
Very professional – On time – Quality worksmanship – Competitive prices100 satisfied with the job. Thomas was on site when he said he would be. He had all the materials needed to complete the job correctly in one visit for the quoted price. Very professional – Highly recommended.
By John F.
Excellent ServiceAbsolutely 100 satisfied. Thomas was on time and had the door installed in no time. Quality work and friendly service. I liked his price so much I’ve had him quote out some other home projects I need to get done. I was very pleased with his prices on those as well! I’ll definitely be calling him up for those. Thanks Thomas!!
By Charles T.
Absolutely outstanding service and qualityI couldn’t be happier with the I Know A Guy Garage door service. He showed up on time, had all the materials, and gave me a GREAT deal on my new garage door opener. The opener works perfect, and the installation job looks great. I will definetely recommend I Know A Guy to anyone looking for the same service.
By Donna F.
Great jobWe had a garage door opener installed. Everything went great. Quality opener, timely installation, great job. I definitely recommend them!
By Jose R.
Great, Friendly, Fairly Price ServiceThomas Lamb offered me the best value in my area for garage door maintenance services. He and his partner was punctual and quick in their services. Will certainly use again for any future needs.
By Roland S.
I Know A Guy Garage Doors offers reasonable prices and does a great job!I Know A Guy Garage Doors is professional. He got the job done quick. He was here on time. Also, his quote is lower then any other business around the state. I’d definitely use him again
By Don D.
Fast, quality service for garage door repairI was referred to “I Know A Guy Garage Doors” by a friend of mine here in Bellevue. I called them to replace a broken spring. They scheduled the work very quickly, showed up with the right components to fix my door, and serviced them at the same time. I was surprised and thankful they were willing to travel to Bellevue for this repair, it’s a long way from their location. They did a great job, and the price was right.
If you need a garage door repair, give these folks a call!
By Joe A.
I will without a doubt use “I Know A Guy” again for projects around the home that I could not or would not handle myself, such as an overhead garage door. A punctual, fast and friendly crew put me at ease and the billing process worked perfect for my budget. It also makes sence to me to support local business instead of these huge overhead multi-department chains. Thanks, J.A.
By Carla A.
Purchased 3 Garage Doors + OpenersWe purchased 3 garage doors plus openers. Thomas came in and added everything in a quick and efficient manner. They are working fine, plus we got the Energy Credit for our taxes. He also hauled away some of our boxes from the move. We saved apprix $1000 by going to I Know A Guy.
By Britni S.
Extremely professional and quick!My husband only got about 1/4 of the work done to put up a garage door opener in our new home before he deployed. I called I Know A Guy and the next morning they were here, correcting what my husband did wrong, and finishing the install. They were quick, professional, and a very resonable price! Will definitely be calling them again if I ever need a garage door or opener installed again.
By Debi B.
Great guy!I contact “I Know A Guy” because of his name alone. (That’s a great name for a business!) I called him @ 9:30 this morning with a broken garage door. By 10:30 he was here, fixed it and was gone. Absolutely great service and great prices. I’d recommend him to anyone.
By Scott B.
Quick, honest, excellentThomas had our door fixed before another company could even get out to make an estimate. Parts at cost, labor more than reasonable. We ended up over paying him a little because of a miscalculation, he cut a check and had it to us the next day (a Sunday). Service and integrity clearly top notch. And when was done, the door looked brand new and ran quieter than it ever has. I’ll tell my friends if they ever need a repair or install, I know a guy….
By Steven B.
Good job.Showed up on time and completed work competently and professionally.
By Jim E.
Spring ReplacementThomas was very accommodating on the appointment time and prompt. He did great work as far as I can tell and he undercut the competition by at least $30 on price. He had all parts on hand and provided same day service. I would definitely recommend him for overhead garage door repair.
By Marian G.
Very happy with service! Treated customer with respect!Excellent service!
By Cassandra N.
I Know A Guy Garage Doors is professional and personable.I Know A Guy Garage Doors gave me a quote pretty quickly and then took the effort to come to my house to make sure his quote was accurate, which it was.
He was on time, which was very important to me since I had to take time off of work for this. He was very intelligent and sensitive to what I needed done. He took extra steps in explaining what might add further insulation to my garage, by making suggestions like adding caulking to certain areas etc. He finished the job quickly. Throughout the job he was very pleasant and personable and not grumpy. I highly recommend his services.
By Amy T.
repaired garage door that was backed intoTom came the night I backed into the garage gave me pricing on options to repair, or replace. It was fixed when promised and he even adjusted our garage door opener and fixed the problem I had with it closing when it was cold out. Really appreciated his hard work.
By M V.
Great price. Good worksGreat price. Good works
By Laurie A.
Clean, professional serviceGreat service. TJ made sure the problem was absolutely fixed and saved me money. I feel he is trustworthy and I will be calling him any time I have a problem
By Pam M.
Great Service!I was very impressed with the service I received. I had another garage repair service advising that garage door, which is only 4 years old, would need to be replaced. At your service quickly repaired and the door is still working well.
By Bernard B.
Garage door spring and openerQuick response, reasonable cost. So far, so good. Nice guy. You’ll like him
By Rhyan S.
They are wonderful, always helpful, and have great doors!I Know A Guy Garage Doors was great. They were very helpful, and the doors they installed were awesome.
I had two garage doors installed. On one of them, the wire kept popping off on the track, and I Know A Guy Garage Doors would have to keep coming out to reset it about five or six times. They were always great each time, and the problem hasn’t happened again in several months.
I Know A Guy Garage Doors was always super great, and helpful. They are always willing to respond to any issues. They probably lost money on all the gas they had to spend coming out here to fix that wire problem so many times.
By Scott D.
These guys do great work!I Know a Guy, installed a removed and replaced my garage door and garage door openers. Their work was second to none and I plan on using them in the future
By Mark C.
Very happy with the material and serviceThe tear down of my damaged door and installation of the new door was completed in less than 3 hours. The price I received was at least $400 less than I would have paid through one of the large chain stores. I would recommend “I know A Guy Garage Doors” to anyone who needed to change their garage door.
By Paul W.
Great GuyGood price quick response and quality work
By Jeff S.
I now know the guy!Sehr guten job all around!Laura Young-Angel3-17-11
“ “ Excellent Job on fixing the broken springs on my garage door. Very proficient and quick. Thanks again!
Thomas repaired the broken springs on our garage doors in record time. He is very efficient and even realigned one of the doors at no charge. I highly recommend his services.
“ “ Not only “I know this guy” but I know “This guy is best”. If you need help with garage doors, just go with this guy Thomas.
“ “ I was impressed with the speed and professional service.
The work was done quickly. Quality craftsmanship at a reasonable price.
I hope that I don’t need garage doors repaired but if I do I will call I know a guy garage doors.